Last Updated / Effective Date: February 15, 2021
This Privacy Policy sets out how Exhale Home, LLC collects information about you and how it is shared or otherwise used, what rights and choices you have over your personal information and our use of it, and the measures we take to protect your information. This privacy policy applies to personal information collected by or on behalf of Exhale Home, LLC (“we,” “us,” and “our”), including information collected through our website at www.exhaleathome.com and mobile versions of our website (collectively, the “Site”) or by email, phone, in-person or anywhere else we post this Privacy Policy (collectively, the “Platform”). By using the Platform, you accept and agree to the terms of our Privacy Policy in effect at the time of your visit.
Information We Collect
Personal information is information that directly or indirectly identifies you or can be used to identify you individually. We generally collect information about you in the following manner:
Information you provide. We may collect information that you provide to us, such as:
- Your name
- Contact information including email address and phone number
- Card or account number, expiration date, billing address and other payment information
- Demographic information such as zip code, preferences and referral source
- Other information relevant to the home or property you register for membership or details specific to the services we quote or perform
You can choose not to provide your information to us. However, some information is required for us to provide our services to you, to provide a consultation, and set up your membership.
Information collected automatically. We also collect information automatically when you use the Site, such as through cookies. A cookie is a small file placed on your computer’s hard drive. Cookies allow web applications to respond to you individually such as by remembering your likes and dislikes by gathering and remembering information about your preferences. We use cookies to identify which pages of the Site are being used. This helps us analyze data about web page traffic and improve our Site in order to customize your experience. We only use this information for statistical analysis and not to identify individual visitors to the Site. Overall, cookies help us provide you with a better experience, by enabling us to monitor which pages you find useful and other ways in which you use (or do not use) the Site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from experiencing all features of the Site.
The Site also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help us analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google. To learn more about Google Analytics and how you can opt out, visit https://tools.google.com/dlpage/gaoptout. By using the Site, you consent to the processing of data about you by Google.
Do-Not-Track Signals
We do not permit third parties to collect personal information through the Site concerning your online activities over time across different websites. Our Site does not presently respond to browser-based do-not-track signals.
How We Use Your Information
We use your information to provide our services and to improve our Platform, products and offerings. We may also use the information we collect for reasons such as:
- To improve our Platform, products and services or provide you with technical support.
- To respond to your questions or requests or otherwise communicate with you.
- To customize the Site according to your interests.
- To process your payments or provide you with updates about your membership.
- To verify your identity when you create an account or submit payment.
- To maintain the security and integrity of our Site and protect against and prevent fraud and other unlawful activity.
- To comply with and enforce applicable legal requirements, contractual obligations and our terms of service.
When We Share Your Information
We may share your personal information with third parties, including:
- Service providers and business partners to perform functions on our behalf or otherwise facilitate our business operations.
- To comply with a legal obligation, at the request of governmental authorities, to verify or enforce our policies or legal rights, to respond to an emergency, or to protect the rights, property, safety, or security of you or others.
- In the event of a potential or actual merger or sale involving our business, including without limitation any transfer made as part of insolvency or bankruptcy proceedings.
Security
We use physical, technical and administrative safeguards to help prevent unauthorized access, use and disclosure of your personal information. However, because no such measures are 100% effective when transmitting information over the Internet, we do not guarantee that your information will be secure from theft, loss or unauthorized access or use and we make no representation as to the reasonableness, efficacy or appropriateness of the measures we use to safeguard information.
Your Choices
You may opt out of cookies and other tracking technologies deployed through the Site by adjusting your browser settings as described above. You can contact us at 919.473.6038 to update your personal or payment information or for any questions about your information. You may also opt-out of marketing emails by clicking the unsubscribe link in the email and following the instructions. Please note that even if you unsubscribe from our marketing emails, we may still send you non-marketing emails about your subscription, your account and your transactions with us.
Children’s Privacy
Our Site is not directed to or permitted for use by minors. We do not knowingly collect personal information from children under age 13. If you are a parent or guardian and believe your child has provided personal information to us, please contact us using the contact information at the end of this Privacy Policy. If we become aware that a child under age 13 has provided us with such information, we will delete it from our files.
Third-Party Links
The Site may contain links to websites and third-party content that is not owned or operated by us. This Privacy Policy does not apply to services offered by other companies and individuals, including products or sites that may be displayed to you on the or through the Platform. We do not control the privacy practices of third-party platforms and encourage you to review the privacy policies of third-party platforms for more information regarding their applicable privacy practices.
Changes to Privacy Policy
Please review this Privacy policy periodically, as we may change it at any time and without prior notice to you. Any changes will be effective immediately upon the posting unless otherwise indicated. We will post a notice on the Site to notify you of any significant changes to this Privacy Policy. Your continued use of the Platform indicates your consent to the changes as of the last updated dated indicated at the top of this Privacy Policy.
Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at: info@exhaleathome.com or 919.473.6038.